77q77 Privacy Policy

★Our Privacy Commitment at a Glance

The following cards summarise how 77q77 handles your data. Please read the full policy sections below for the complete legal detail.

1Introduction

This Privacy Policy ("Policy") describes how 77q77 ("we", "us", "our", "the Platform") collects, uses, stores, and discloses information about you when you use the 77q77 website located at https://77q77.vip and any associated services, including cricket betting, live casino, slots, crash games, and fish shooting games. This Policy applies to all players accessing the platform from Bangladesh, including users in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Rangpur, Mymensingh, Barishal, and Cox's Bazar.

By registering an account on 77q77, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, you must not register an account or use the platform.

2Information We Collect

77q77 collects several categories of information about you in order to operate the platform, verify your identity, process transactions, and comply with our legal obligations. The categories of information we collect are as follows.

• Registration information: full legal name, date of birth, residential address, mobile number, and email address provided at the time of account creation. This information is used to verify your identity and comply with age verification and KYC requirements.
• Financial data: payment method details (bKash or Nagad mobile wallet number, Rocket number, bank account details where applicable), transaction history including deposit and withdrawal amounts, dates, and reference numbers. Full payment credentials are processed by our payment partners and are not stored in full by 77q77.
• Usage data: your IP address, device type and operating system, browser type and version, pages visited on the platform, time and duration of sessions, clicks and betting activity, game play logs, and crash/disconnect events during live games. This data is collected automatically when you use the platform.
• Communications data: the content of your messages to our support team via email ([email protected]), any complaints or feedback you submit, and records of any calls or chat sessions where applicable. We retain these records for quality assurance, dispute resolution, and compliance purposes.
• KYC and verification documents: copies of government-issued photo identification (such as National ID, passport, or driving licence), utility bills or bank statements submitted as proof of address, and any other documentation requested to satisfy our identity verification obligations.

3How We Use Your Information

77q77 processes your personal data only for the purposes set out below. We do not use your data for any purpose that is incompatible with the purposes for which it was originally collected.

• Account management: to create, maintain, and administer your 77q77 account, verify your identity, and process your registration details in compliance with our KYC obligations.
• Transaction processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels; to detect and prevent fraudulent transactions; and to maintain accurate financial records.
• Platform operation and improvement: to deliver and improve the 77q77 platform, including cricket betting, slots, live casino, and crash games; to personalise your experience; to diagnose and fix technical issues; and to conduct internal analytics.
• Customer support: to respond to your enquiries, complaints, and feedback submitted via email to [email protected]; to resolve disputes arising from betting or payment transactions; and to maintain records of support interactions for quality and compliance purposes.
• Responsible gaming: to monitor betting patterns and account activity for signs of problem gambling; to apply deposit limits, time-out periods, or self-exclusion where requested; and to enforce our 21+ age restriction policy.
• Marketing communications (where you have consented): to send you promotional offers, bonus notifications, and news about new games or features on 77q77 that may be of interest to you. You may opt out of marketing communications at any time by contacting [email protected].

4Legal Basis for Processing

77q77 processes your personal data only where it has a valid legal basis to do so. The legal bases on which we rely are as follows.

• Contractual necessity: processing your registration details, payment data, and account activity records is necessary to fulfil our contract with you as a registered player on the 77q77 platform.
• Legal obligation: processing KYC documents, retaining transaction records, and monitoring for anti-money laundering (AML) indicators is required to comply with our applicable legal and regulatory obligations.
• Legitimate interests: analysing usage data and betting patterns to improve platform performance, prevent fraud, and operate responsible gaming tools serves our legitimate business interests and the welfare of our players.
• Consent: where we send you optional marketing communications, we do so only on the basis of your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5Sharing Your Information

77q77 does not sell your personal data to any third party. We may share your data with carefully selected third parties only in the circumstances described below, and only to the extent strictly necessary for the stated purpose.

• Payment processors: we share transaction details (including your mobile wallet number or bank details) with bKash, Nagad, Rocket, Upay, and our banking partners solely to process your deposits and withdrawals. These processors are contractually bound to use your data only for payment processing.
• Game providers: your username, account balance, and game session data may be transmitted to game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming solely to enable you to play their games on the 77q77 platform.
• Legal and regulatory authorities: we may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law, court order, or to protect the rights, property, or safety of 77q77, our players, or others.
• Technology and infrastructure providers: third-party providers who supply hosting, security, analytics, or fraud-prevention services to 77q77 may have limited access to certain data as necessary to perform their contracted services. All such providers are bound by strict data processing agreements.

6Payment Data and Financial Privacy

77q77 takes the security of your financial data very seriously. When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, the transaction is processed directly through the respective payment provider's secure infrastructure. 77q77 does not store your full mobile wallet PIN, bank account passwords, or card verification numbers on our servers. We retain only the minimum transaction metadata necessary to reconcile your account and meet our record-keeping obligations.

All financial transaction records are retained for a minimum of five years from the date of the transaction to satisfy our anti-money laundering and financial record-keeping obligations. After this period, records are securely deleted or anonymised in accordance with our data retention schedule.

7Cookies and Tracking Technologies

77q77 uses cookies and similar tracking technologies to operate the platform, analyse usage patterns, and improve your experience. The following categories of cookies are in use on the platform.

• Essential cookies: these are strictly necessary for the platform to function correctly. They enable core features such as user authentication, session management, and security controls. Essential cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: these help us understand how players interact with the platform — which pages are visited most frequently, how long sessions last, and where players encounter errors. This data is aggregated and used to improve the platform. Analytics cookies do not identify you personally.
• Functional cookies: these remember your preferences (such as your chosen language setting) to personalise your experience across sessions. Functional cookies are not used to track you across other websites.
• You may configure your browser to block or delete cookies at any time. However, please note that disabling essential cookies will impair your ability to log in and use the platform. 77q77 does not deploy third-party advertising or cross-site tracking cookies.

8Data Retention

77q77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention period required by applicable law. In general, account data is retained for the duration of your account's active life plus a minimum of five years following account closure to meet our legal record-keeping obligations.

KYC and identity verification documents are retained for a minimum of five years from the date of submission, or longer where required by applicable anti-money laundering legislation. Marketing consent records are retained for three years from the date of consent or until consent is withdrawn, whichever is earlier. Data that is no longer required is securely deleted or anonymised.

9Your Rights

As a player on the 77q77 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe.

• Right of access: you have the right to request a copy of all personal data that 77q77 holds about you. We will provide this information in a clear and readable format within a reasonable period following your verified request.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Note that this right may be limited by our legal record-keeping obligations.
• Right to restriction: you have the right to request that we restrict processing of your personal data in certain circumstances — for example, while a dispute about accuracy is being resolved, or where you have objected to processing based on legitimate interests.
• Right to data portability: where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

10Security Measures

77q77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and monitoring systems to detect and respond to suspicious activity.

Despite these measures, no internet-based system is entirely immune to security risks. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 77q77 will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

11Children and Minors

The 77q77 platform is strictly for adults aged 21 and above. We do not knowingly collect or process personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor may have registered an account on 77q77, please contact us immediately at [email protected].

12Third-Party Links

The 77q77 platform may contain references to game providers and payment services operated by third parties. These third-party services operate under their own privacy policies, which are independent of this Policy. 77q77 is not responsible for the privacy practices of any third-party service, and we encourage you to review the relevant privacy policy before providing personal data to any third-party operator.

13Changes to This Privacy Policy

77q77 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players by posting a prominent notice on the platform and updating the "Last Updated" date at the top of this page. Your continued use of the 77q77 platform following any amendment constitutes your acceptance of the revised Policy.

14Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77q77 handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and fairly.